Zoho named Visionary in Gartner’s Magic Quadrant for CRM Lead Management 2020

Zoho is a Visionary in this Magic Quadrant; in the last iteration of this research, it was a Niche Player. Zoho offers more than 45 applications spanning CRM and ERP capabilities, five platforms and comes with a proprietary operating system. Its Zoho CRM products are broadly focused on offering a lead management solution with a […]
Zoho named Niche Player in Gartner’s Magic Quadrant for the CRM Customer Engagement Center 2020

Zoho makes its debut in this Magic Quadrant as a Niche Player. It offers the enterprise scale of a global SaaS-plus-PaaS provider, mostly used by small and midsize businesses (SMBs). Zoho provides Zoho Desk to the customer service market. It has invested in its product roadmap to handle high-complexity customer support operations. Improvements were made […]
Zoho named Editor’s Choice of PC Magazine’s ‘The Best CRM Software for 2021’
Zoho is one of the most recognizable providers of software and solutions for small to midsize businesses (SMBs). Zoho has a stable of 45 Software-as-a-Service (SaaS) products designed to help run businesses from end to end. The company has made its mark with Zoho Office Suite, Zoho Expense, Zoho Invoice, and Zoho Social to name […]
Zoho named Challenger in Gartner’s Magic Quadrant for Enterprise Low-Code Application Platforms 2020
Zoho is a Challenger. Primarily a SaaS provider focused on SMBs, it provides an LCAP called Zoho Creator for building applications via both citizen and professional development. Application developers can also draw on its CRM and other applications. Zoho has a global presence and offers built-in integration PaaS (iPaaS) and access to SaaS capabilities such […]
Zoho CRM wins IDC 2020 SaaS CSAT Award for Sales Force Automation
Almost 2,000 organizations across the globe were part of IDC’s SaaSPath survey, which is a key guide for SaaS buyers. It helps them analyze their core processes and requirements over 15 functional application markets for leading SaaS vendors. The survey includes: ■ Application deployment and adoption ■ In-depth vendor reviews, advocacy scores ■ Replacement cycle […]